Resume

Associate Manager, AI & Data Science

Robi Axiata Limited

October 2024 — Present · Dhaka, Bangladesh

• •Developed social media sentiment analysis tool tracking sentiment, intent, emotion, and issues from Facebook comments from Robi, Airtel, Banglalink, and Grameenphone Facebook pages - Built live tableau dashboard presenting insights
• •Created automated SLT KPI monitoring app with database versioning, file-based KPI calculations, UI filtering, and monthly email reporting for senior leadership (Band A-C)
• •Engineered My Robi app inactive user profiling system to segment dormant users and deliver personalized re-engagement offers based on usage patterns
• •Built RAG-based procurement chatbot using financial documents (policies, LOAs, procedures) with vector embeddings for accurate context retrieval and query responses

Machine Learning Data Engineer - Level 2

Optimizely

June 2022 — September 2024 · Remote (US/UK)

• •Built end-to-end customer churn prediction system using time series analysis on product usage data, addressing class imbalance and data quality challenges
• •Architected automated ML pipeline on AWS with monthly retraining, model selection, and deployment using Docker, Kubernetes (Kustomize), and Argo Workflows
• •Implemented CI/CD pipeline via GitHub Actions and managed three-tier data architecture (RAW/STAGING/REPORTING) in Snowflake with DBT transformations
• •Integrated LIME for model explainability and delivered actionable insights to stakeholders through automated reporting dashboard

Machine Learning Engineer

NybSys

October 2021 — May 2022 · Dhaka, Bangladesh

• •Enhanced multi-model surveillance platform (Survello) with anomaly detection, loitering, object counting, mask detection, and motion tracking using multiprocessing
• •Developed real-time drowsiness detection system using facial landmarks and eye aspect ratio analysis with alert mechanisms
• •Led end-to-end development of smartphone-based fall detection app including data collection, synthetic data generation, and on-device ML model deployment
• •Maintained and migrated NybFace IoT-based face recognition API to edge devices for improved latency and offline capability

Global Product Development Officer

Avery Dennison

March 2020 — September 2021 · Dhaka, Bangladesh

• •Managed product lifecycle from quotation to production setup in Oracle database, collaborating with supply chain for material sourcing and product re-engineering

Bachelor of Science in Mechanical Engineering

Bangladesh University of Engineering and Technology (BUET)

July 2014 — April 2019 · Dhaka, Bangladesh